Privacy Policy of Northline Drawing Studio Ltd.
Effective Date: September 7, 2026
1. Introduction and Company Information
This Privacy Policy explains how Northline Drawing Studio Ltd. (“Northline Drawing Studio Ltd.,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects personal information in the course of operating our drawing-studio business in Canada.
We are committed to handling personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, relevant provincial privacy legislation and other applicable laws.
Northline Drawing Studio Ltd.
1450 Birchmount Road, Suite 210
Toronto, ON M1P 2E3
Canada
Email: [email protected]
Phone: +1 (416) 782-5941
2. Data Collection and Processing
We may collect personal information directly from you, automatically through our website or digital tools, and from third parties where permitted by law. Depending on your interactions with us, the types of personal information we may collect include:
- Identification and contact details, such as name, email address, telephone number, mailing address, and billing information;
- Account and transaction information, such as purchase history, appointment bookings, class registrations, invoicing details, and payment records;
- Communications, such as messages, inquiries, feedback, and customer support correspondence;
- Website and device information, such as IP address, browser type, device identifiers, pages visited, referral data, and usage statistics;
- Content you provide to us, including images, drawings, submission materials, testimonials, or other information shared in connection with our services;
- Any other information you choose to provide to us.
We generally limit collection to information necessary for the purposes identified in this Privacy Policy. Where possible, we identify the purposes at or before the time of collection.
3. Purpose of Data Processing
We use personal information for the following purposes:
- To provide, manage, and deliver our drawing-studio services, classes, workshops, events, and related customer support;
- To process registrations, appointments, payments, invoices, refunds, and account-related matters;
- To communicate with you about bookings, service updates, policies, and administrative matters;
- To respond to inquiries, requests, complaints, or feedback;
- To personalize and improve our services, website, and customer experience;
- To maintain business records, perform internal reporting, and support operational and financial administration;
- To detect, investigate, and prevent fraud, misuse, security incidents, and other unlawful activity;
- To comply with legal, regulatory, tax, accounting, and contractual obligations;
- To send marketing or promotional communications, where permitted by law and, if required, with your consent;
- For any other purpose for which we obtain your consent or as otherwise permitted or required by law.
4. Legal Basis for Processing
In Canada, we process personal information primarily on the basis of meaningful consent, except where applicable law permits or requires us to collect, use, or disclose personal information without consent. Depending on the circumstances, our legal bases for processing may include:
- Consent: You have provided express or implied consent for specific purposes;
- Contractual necessity: Processing is necessary to provide services you request or enter into with us;
- Legitimate business purposes: Processing is necessary for reasonable business purposes, such as service administration, security, and fraud prevention, where appropriate and lawful;
- Legal obligations: Processing is necessary to comply with laws, regulations, subpoenas, court orders, or lawful requests from authorities;
- Other lawful bases: Any other basis permitted by applicable Canadian privacy law.
Where consent is the basis for processing, you may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
5. Data Sharing and Third Parties
We may share personal information with trusted third parties in limited circumstances, including:
- Service providers that support our operations, such as payment processors, booking platforms, website hosts, IT and cloud service providers, email and communications providers, and accounting or professional advisors;
- Business partners, contractors, instructors, or facilitators involved in delivering classes, workshops, or related services;
- Authorities, regulators, law enforcement, courts, or other parties where disclosure is required or permitted by law;
- Other parties with your consent or at your direction;
- Successors or prospective purchasers in connection with a merger, reorganization, sale, financing, or transfer of all or part of our business, subject to appropriate confidentiality protections.
We require third parties handling personal information on our behalf to protect it appropriately and to use it only for authorized purposes.
6. Data Transfer to Third Countries
Some of our service providers may store, process, or access personal information outside of Canada, including in the United States or other countries. As a result, your personal information may be subject to the laws of those jurisdictions and may be accessible to foreign courts, law enforcement, or regulatory authorities.
We take reasonable steps to ensure that cross-border transfers are protected by appropriate contractual, technical, and organizational safeguards. By providing personal information to us, you acknowledge that such transfers may occur as part of our service delivery and business operations.
7. Storage Duration
We retain personal information only as long as necessary for the purposes identified in this Privacy Policy or as required by law. Retention periods may vary depending on the nature of the information, the purpose for which it was collected, and legal or operational requirements.
- Account, booking, and transaction records are generally retained for as long as needed to manage our relationship with you and to meet accounting, tax, and legal obligations;
- Communications may be retained for a reasonable period to help resolve disputes, maintain records, and improve service;
- Marketing preferences are retained until you opt out or unsubscribe;
- Where personal information is no longer required, we securely destroy, delete, anonymize, or otherwise de-identify it in accordance with applicable law and internal retention practices.
8. User Rights
Subject to applicable law and certain exceptions, you may have the following rights with respect to your personal information:
- Access: The right to request access to the personal information we hold about you;
- Rectification: The right to request correction of inaccurate or incomplete personal information;
- Erasure: The right to request deletion of personal information in certain circumstances;
- Restriction: The right to request that we limit the use or disclosure of your personal information in certain cases;
- Data portability: The right to request a copy of certain personal information in a structured and commonly used format, where applicable;
- Objection: The right to object to certain uses of your personal information, including certain direct marketing activities, where applicable.
To exercise any of these rights, please contact us using the details in the “Contact Information” section below. We may need to verify your identity before responding. We will respond within a reasonable period and in accordance with applicable legal requirements.
9. Withdrawal of Consent
Where we rely on your consent to process personal information, you may withdraw that consent at any time by contacting us or using any unsubscribe or opt-out mechanism we provide. Please note that withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal and may limit our ability to provide certain services or communications.
10. Right to Complain
If you have concerns about our privacy practices, we encourage you to contact us first so we can try to resolve the matter promptly.
You also have the right to file a complaint with the appropriate privacy regulator in Canada, such as the Office of the Privacy Commissioner of Canada, or with the relevant provincial privacy authority if applicable.
11. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, alteration, or misuse. These measures may include access controls, secure storage, network protections, and employee confidentiality obligations.
No method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any credentials or account information you use to access our services.
12. Contact Information
If you have questions, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact:
Northline Drawing Studio Ltd.
1450 Birchmount Road, Suite 210
Toronto, ON M1P 2E3
Canada
Email: [email protected]
Phone: +1 (416) 782-5941
13. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or operational needs. Any updated version will be posted on our website or otherwise made available to you, and the “Effective Date” will be revised accordingly.
Your continued use of our services after an updated Privacy Policy becomes effective indicates that you acknowledge the revised policy to the extent permitted by law. We encourage you to review this Privacy Policy periodically.